Last updated: September 28, 2026
Evolella is operated by Suleyman Myradow, the controller of your personal data. For support or privacy requests, contact support@evolella.com.
Evolella is intended for adults aged 18 and over in the United States. It is operated by an individual; a postal address is available on request via the email above.
We collect account and profile details, a password hash if you set a password, and content you provide: habits, goals, check-ins, plans, reviews, saved items, AI conversations, saved memories, uploads and support reports. Google sign-in supplies your account identifier, name, email and profile picture.
We also process settings, subscription records, notification preferences, device push tokens, and error and performance information. We use this data to provide and personalize Evolella, manage purchases, send service messages, respond to requests and keep the service secure.
We process data to provide the service you request, to keep it secure and reliable, and — where required — with your consent, such as for optional analytics.
Google Gemini is our main AI service; we also use OpenRouter and OpenAI. AI providers receive relevant messages, profile information and coaching context to generate responses and saved memories. Voice input sends audio for transcription; server-side speech synthesis is not currently enabled, so replies are returned as text. Avoid sharing sensitive information you do not want these services to process.
AI prompts and responses are processed under each provider's API terms. Where a provider offers a paid API tier that excludes training use (such as Google's paid Gemini API), prompts and responses are not used to improve its products; retention for safety and legal purposes may still apply.
We use UpCloud for primary hosting in the United States, Google for sign-in, Resend for email, and Sentry for error and performance diagnostics. Paddle handles web payments, RevenueCat and the app stores handle mobile subscriptions, and Expo delivers mobile push notifications. Payment details are collected through the payment provider or app store.
Your data is processed mainly in the United States. Our providers may process data in other countries under their own terms and safeguards.
Necessary cookies and storage support sign-in and preferences. Optional product analytics are not currently enabled and require your opt-in before use. You can change or withdraw consent through Data & privacy settings or below. Sentry diagnostics and service logs are separate and are not disabled by this choice.
Saved AI memories, reports and uploaded files do not automatically expire. What happens to them when you delete your account is explained below.
Deleted data may remain in local backups, which use a seven-day retention period. Off-site backups are not currently configured. Provider-held records follow each provider's retention — for example, up to 30 days for Sentry error data and Resend email records on our current plans.
You can export data or permanently delete your account in Data & privacy settings. The export includes profile and settings information, habits, goals, check-ins, reviews, saved items, activity, coaching profile and notifications. It is limited: conversations, saved AI memories, plans, reports and uploaded files are excluded, and some history or unavailable sections may be missing.
Account deletion permanently removes your account and starts removal of the associated habits, goals, check-ins, plans, reviews, saved items, notifications, conversations, saved AI memories and reports. Completion across services can take time. Uploaded files and generated export files are not yet covered by automated deletion and may remain until removed manually. Deleting your account cancels a Paddle web subscription automatically. App-store subscriptions managed through Apple or Google must be cancelled in the store — deleting your account does not stop those renewals.
Depending on applicable law — including the privacy laws of your state — you may request access, correction, erasure, restriction or portability of your data, object to processing, or withdraw consent. Contact support@evolella.com.
We use encrypted connections, password hashing and access controls. No service can guarantee absolute security. The date above shows the latest revision. We will notify you in the app of material changes to this policy.
See our Terms of Service.